Let us know how we can assist you.

Homeowners in need of service or parts, please contact your local independent HVAC contractor.

If you have questions about your Ducane product, please see our Frequently Asked Questions page.

You can also contact us directly by mail, or by phone during our regular business hours.

Ducane
215 Metropolitan Drive
West Columbia, SC 29170
1-800-448-5872
8am-5pm EST

To contact us, fill out the form below.
Fields in BOLD are required if applicable to your location.













If you have a current Ducane model,
please provide the model number and serial number of the unit.
How do I find my model number and serial number?




At Allied Air Enterprises, our mission is to make our customers feel comfortable using our websites. We make it our policy to never release, rent, or sell personal information to third parties.